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RETURNS

Returns/Exchanges/Refunds: How does it work?

In accordance with current legislation, you have 30 days (from the date of receipt) to request an exchange or refund for your order. Please note that the customer is responsible for the cost of returning the goods. Your return package must contain:.

I haven't received my refund

You have returned one or more items from your order and are waiting for a refund. You will need to wait approximately two weeks after receiving the email sent by our Customer Service team to receive your refund. If you have not received your refund a

My item is not working

In the very specific case of returning a defective product, we will cover the return shipping costs. To validate your return request, contact our customer service department at [email protected] or via our contact form. In accordance w