Passage du Desir

You have returned one or more items from your order and are waiting for a refund. You will need to wait approximately two weeks after receiving the email sent by our Customer Service team to receive your refund.If you have not received your refund after this period, please contact our Customer Service team by email at <a data-fr-linked="true" href="mailto:service-client@passagedudesir.fr">service-client@passagedudesir.fr</a>&#xA0;or via our <a href="https://www.passagedudesir.fr/en/pages/contact">contact form</a>.

You have returned one or more items from your order and are waiting for a refund. You will need to wait approximately two weeks after receiving the email sent by our Customer Service team to receive your refund. If you have not received your refund a

I haven't received my refund

RETURNS

How can I track my order?

How can I cancel/change my order?

I received my order, but one item is missing

I received my order, but one item is not what I ordered

I did not receive the order shipment confirmation email.

I would like to purchase a gift card online. How does it work?

ORDERS

Is the payment discreet on my bank statement?

How does the 3-installment payment plan work?

Is my payment secure?

How do I print my invoice?

PAYMENTS

What are the shipping rates and delivery times?

Do you ship in discreet packaging?

My parcel still hasn't arrived

How can I track my parcel?

Can I pick up my package at Lovestore?

SHIPPING & DELIVERIES

Returns/Exchanges/Refunds: How does it work?

My item is not working

I forgot my username/password

I can't log in to my account

How do I create my account?

YOUR ACCOUNT

I haven't received my refundUpdated 9 hours ago