I did not receive the order shipment confirmation email.Updated 23 days ago

Have you placed an order on our website but haven't received a confirmation email?

We automatically send an order confirmation email as soon as your order is registered. Check that this email is not in the “Junk Mail” or “Spam” folder of your email account.

You can also find your order confirmation in “My Account/My Orders” in your account.

If this is not the case, please contact our customer service team at [email protected] or via our contact form.