Passage du Desir

If you can&apos;t log in to your account, you either have the wrong username or password. So, first check that you&apos;re using the right username (the email address you used to create your account). Then check that you&apos;re using the right password. We recommend that you generate a new password by clicking on &#x201C;Forgot your password?&#x201D; This will give you access to your account again.If this does not work,&#xA0;please contact Customer Service at <a data-fr-linked="true" href="mailto:service-client@passagedudesir.fr">service-client@passagedudesir.fr</a> or via the&#xA0;<a href="https://www.passagedudesir.fr/en/pages/contact">contact form</a>.

If you can't log in to your account, you either have the wrong username or password. So, first check that you're using the right username (the email address you used to create your account). Then check that you're using the right password. We recomme

I can't log in to my account

YOUR ACCOUNT

How can I track my order?

How can I cancel/change my order?

I received my order, but one item is missing

I received my order, but one item is not what I ordered

I did not receive the order shipment confirmation email.

I would like to purchase a gift card online. How does it work?

ORDERS

Is the payment discreet on my bank statement?

How does the 3-installment payment plan work?

Is my payment secure?

How do I print my invoice?

PAYMENTS

What are the shipping rates and delivery times?

Do you ship in discreet packaging?

My parcel still hasn't arrived

How can I track my parcel?

Can I pick up my package at Lovestore?

SHIPPING & DELIVERIES

Returns/Exchanges/Refunds: How does it work?

I haven't received my refund

My item is not working

RETURNS

I forgot my username/password

How do I create my account?

I can't log in to my accountUpdated 7 hours ago